LBG Model

The LBG Model is the recognized global standard for managing, measuring and reporting community investment.


The Model is a simple, comprehensive and consistent framework to capture the value of investment in community, and then to link that investment to impact.

The Model includes: cash, volunteer time, in-kind donations and program management costs as corporate investment.

In addition, an impact measurement framework is embedded at the core of the Model to capture outputs and longer-term impacts on community and society.

In Canada, the most effective way to access the LBG Model is to join the LBG Canada Network.


The LBG Measurement Framework

Adapted from Corporate CitizenshipTM

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LBG International

The LBG Model takes its name from LBG (formerly London Benchmarking Group), a group of UK-based companies who developed the model together in 1994.

LBG’s mission is to provide a platform for LBG companies to work with each other, and with their partners in the community, to improve measurement and make a greater difference.

LBG helps shift focus from measuring inputs, to delivering community output and impact.

LBG is aligned with key global and national sustainability indices and reporting frameworks including DJSI, GRI, and Imagine Canada.

LBG International

The LBG Model is used by companies operating in 171 countries 

Active, member-driven LBG networks operate around the world

Many of the world’s leading companies have adopted the LBG Model in order to deliver maximum impact.

Businesses Using LBG

Consumer Goods
3M AkzoNobel Decorative Paints UK Bettys & Taylors of Harrogate
Britivic Coca-Cola Enterprises Coca-Cola Hellenic
Heineken Espana Japan Tobacco JT International SA
JTI UK Kellogg’s L’Occitane
Philip Morris International Management SA Ricoh UK
Engineering & Manufacturing
BAE Systems CSL Gestamp
Hitachi Jaguar Land Rover Johnson Matthey
Michelin Rolls-Royce Siemens
Stora Enso Oyj Swisse Toyota Australia
Wesfarmers Chemicals, Energy & Fertilisers Wood Group
Financial Services
ANZ Arab African International Bank Australian Unity
Aviva AXA Banco Santander
Bankinter Barclays BBVA
Capital One Chinook Credit Union Citi
Coast Capital Savings Coastal Community Credit Union CUA
Deutsche Bank Enderby & District Financial Envision Financial
First Calgary Financial GMHBA HSBC
ING Intesa San Paolo Investec
Island Savings Manulife Maybank
Medibank Meridian Credit Union National Australia Bank
Nationwide Provident Financial Prudential
RBC Foundation RBS Reale Seguros
Rothschild Santander UK Schroders
Servus Credit Union St. James’s Place Standard Chartered
Standard Life Suncorp Group TD Bank Group
Teachers Mutual Bank Toyota Financial Services UBS
UniCredit Valley First Westoba Credit Union
Food and Drink
Bacardi Diageo Mondelez
Freshfields Bruckhaus Deringer Gowling WLG Linklaters
Experian Foxtel Liberty Global Europe
Pearson RELX Group Shaw Communications
Sky Vocento
Natural Resources
Cenovus Energy CNOOC Nexen Enbridge
Imperial Oil Pembina Pipeline Corporation Repsol
Sherritt International TransCanada Vermilion Energy
Woodside Energy
Wesfarmers Corporate
Abbott AbbVie AstraZeneca
AstraZeneca Canada GSK Reckitt Benckiser
Professional Services
Accenture BGL Group JLL UK
Property, Construction, Housing & Facilities
Abengoa Abertis Acciona
BAM Construct UK Berkeley Foundation British Land
Ferrovial Hammerson HSS Hire
Intu Properties plc ISS UK Lakehouse
Land Securities Land Lease Mirvac
OHL Payce Scenture Group
Shaftesbury Skanksa Stockland
Unite Students Vicinity Centres Willmott Dixon
Aldi UK & Ire Best Buy Boots
Coles Federated Co-operatives Ltd. Home Retail Group
Inditex Jeronimo Martins John Lewis Partnership
Kingfisher LoyaltyOne Marks & Spencer
Myer Target The Co-operative Group
The Southern Co-operative
Technology and Telecoms
Alcatel Lucent ARM BT
Datacom Deutsche Telekom AG Optus
Singtel ST Microelectronics Telefonica
Travel and Hospitality
Brisbane Airport Corporation Carlton Football Club Clubs NSW
Cricket Australia Essendon Football Club FirstGroup
Go Ahead Hawthorn Football Club London City Airport
Manchester Airport Group New Zealand Rugby Port Adelaide Football Club
Richmond Football Club ScotRail SkyCity
Sydney Airport Corporation Tabcorp Holdings West Coast Eagles Football Club
Utilities and Services
Agbar Anglian Water Australia Post
Centrica Deutsche Post DHL Group DP World
Ecoembes EDP Endesa
ENMAX Galp Energia Gas Natural Fenosa
Iberdrola Jemena National Grid
New Zealand Post Group Nova Chemicals Port of Milford Haven
Port of Tyne REE Royal Mail
ScottishPower SGN Terna
Thames Water Tideway United Utilities